Terms of Service

Last updated: 13 May 2026

These terms govern your purchase and use of the aimentionsyou AI Visibility Audit and related services. By placing an order you agree to them.

1. What aimentionsyou is

aimentionsyou is a one-time audit service that measures how often ChatGPT, Claude, Perplexity, and Gemini cite your brand for buyer-intent prompts in your category. The service is operated by the entity named in the imprint ("we", "us"). Optional add-ons (Reddit Pack, G2 Pack) and a monthly Done-for-You retainer are offered alongside the audit.

2. Order and formation of contract

A binding contract is formed when you complete the order form, pay through Stripe, and receive our order confirmation by email. The base audit and the Reddit/G2 Packs are one-time purchases — no subscription, no automatic renewal. The Done-for-You tier is the sole exception: it is a monthly retainer that renews until you cancel.

3. Pricing and payment

4. Delivery

We deliver the audit report (PDF + HTML) to the email you provide within 24 hours of payment confirmation. Delivery may take up to 72 hours on weekends and public holidays. Add-ons are delivered within 5 business days. We perform the audit on our own infrastructure — we do not need access to your website, accounts, or systems.

5. Withdrawal and refunds

EU consumers have a statutory right of withdrawal under § 312g BGB for 14 days. Because the audit is a digital service performed and delivered in full within 24 hours of order, we require your express prior consent at checkout for us to begin performance immediately, together with your acknowledgement under § 356 (4) BGB that you lose your right of withdrawal upon full performance. You provide this consent by actively ticking the corresponding checkbox at checkout. Order confirmation is then sent to you by email pursuant to § 312i (1) no. 3 BGB.

5-findings guarantee. Independent of any statutory right: if the delivered audit report contains fewer than 5 concrete, actionable recommendations, we will refund the full purchase price within 7 days of delivery upon an informal email to hello@marcomori.net — no questions, no forms.

The Done-for-You retainer can be cancelled at any time and will not renew for the next month; we do not prorate the current month.

6. Acceptable use

You may not:

7. Third-party LLMs

We query ChatGPT, Claude, Perplexity, and Gemini using our own accounts to produce your audit. We do not access yours. If a provider changes its interface or pricing in a way that prevents us from completing the audit, we will substitute an equivalent measurement or refund the affected portion. LLM outputs are non-deterministic — repeated audits may produce slightly different rankings.

8. No warranty about outcomes

The audit is a snapshot in time. We do not guarantee any specific improvement in your AI visibility from implementing the recommendations — outcomes depend on your execution, competitor behaviour, and how the underlying LLMs rank sources at any given moment. To the maximum extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of liability

We are liable without limitation for intent and gross negligence, for damages arising from injury to life, body, or health, under the Product Liability Act (Produkthaftungsgesetz) and under any other mandatory statutory provisions.

For slight negligence we are only liable for the breach of essential contractual obligations (so-called cardinal obligations — obligations whose fulfilment is essential for the proper performance of the contract and on whose observance the customer regularly relies). In such cases our liability is limited to the typical, foreseeable damage at the time the contract was concluded, and in any event to the fees you paid us in the 12 months preceding the claim. Liability for slight negligence in respect of any other obligations is excluded.

We are not liable for indirect, consequential, or lost-profit damages. Mandatory consumer-protection rights remain unaffected.

9a. Set-off and right of retention

If the customer is an entrepreneur (§ 14 BGB), set-off against our claims is only permitted with counterclaims that are undisputed or have been finally adjudicated. The same applies to the exercise of a right of retention. For consumers the statutory rules apply.

10. Termination

You may stop using the service at any time. For the monthly Done-for-You retainer, cancellation takes effect at the end of the current billing month. We may terminate or refuse service if you violate these terms, attempt fraud, or initiate a chargeback without contacting us first. Disclaimers and liability limits survive termination.

11. Governing law and venue

These terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). Place of performance is Lindau. Exclusive venue for all disputes arising from this contract is Lindau, provided that the customer is a merchant within the meaning of the HGB, a legal entity under public law, or a special fund under public law; otherwise the statutory venue applies. Mandatory consumer-protection rules of your country of residence remain unaffected.

12. Dispute resolution

The European Commission provides an online dispute resolution platform: ec.europa.eu/consumers/odr/. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration body within the meaning of § 36 VSBG.

13. Changes

Material changes to these terms will be emailed to active retainer customers at least 30 days before they take effect. We will expressly point out the right to object and the meaning of the objection period in the notification. If the customer does not object within 30 days of receipt of the notification, the changes are deemed accepted. If the customer objects, the contract continues on the previous terms; in this case we may terminate the retainer extraordinarily with effect from the end of the current billing month.

14. Severability and amendments

Should individual provisions of these terms be or become invalid in whole or in part, the validity of the remaining provisions shall not be affected. In place of the invalid provision, the valid provision that most closely reflects the economic purpose of the invalid one shall apply. The same applies in case of a regulatory gap. Side agreements, amendments, and additions to this contract require at least text form (§ 126b BGB); this also applies to any waiver of this text-form requirement.

15. Contact

Questions about these terms: hello@marcomori.net.